LOYALTY PROGRAMME MANAGEMENT

Manage Your Programme Without Disrupting Your Marketing Team

Programme strategy and ongoing marketing support at every stage of the customer journey.

Trusted by top recuring revenue brands to get more customers & increase retention.

Your Loyalty Programme Has No ROI If Your Customers Don’t Use It

Even the best rewards without ongoing communication & strategic use of incentives lead to:

 

Low member acquisition

Low redemption rate

Low activation rate

High churn rate

You need a robust incentive-based strategy & ongoing communication

But Hiring an In-House Team
is Just Too Expensive

Strategy

Design

Support

Development

Management

Hassle-Free Customer Loyalty
Programme Launch & Management

Everything you need to launch and manage a successful loyalty programme.

Programme Consulting

Our experts offer best practices and recommendations for for programme design and launch.

Marketing Design

Get all your programme assets designed to feel like an ‘in-house’ solution: from platform to email campaigns.

PROGRAMME STRATEGY

Roadmap Your Customer Loyalty Programme Towards Success

Our team of marketing experts tailor loyalty programme functionalities and conditional rewards to your business goals and target audience.

icon Design Programme Structure

Decide which type of loyalty programme (point-based, tiered, referral, earn & burn) will work best for your business.

Find the right partners and select offers that will be relevant to your customers.

Decide which communication channels you’ll use to reach your customers

PROGRAMME STRATEGY

Create a Seamless On-Brand Experience

Customise programme visuals, communications and platform interfaces to ensure that the loyalty programme aligns with your brand identity.

PROGRAMME CAMPAIGNS

Promote Your Loyalty Programme with Compelling Content

icon Launch Campaigns

Our team uses targeted communications proven to encourage commercially desirable levels of uptake.

Our team will send out onboarding emails inviting new customers to sign up for a loyalty programme.

Announce new offers and seasonal promotions to encourage customer engagement.

Incentivise customers to take desirable action, such as a subscription renewal or a referral.

PROGRAMME OPTIMISATION

Improve The Performance Of Your Loyalty Programme Over Time

Our team of experts continuously analyses and improves the programme. Meanwhile, ML algorithms monitor real-time campaign data and optimise performance using auto-adjustments.

Discover More Ways How Propello Accelerates The Launch Of Your Loyalty Programme

Loyalty Programme Platform

White label loyalty platform that feels like your own and an API-based Reward Engine to configure & trigger incentives.

Learn more >

Loyalty Programme Offers

Reduce time to market, build value immediately and create hyper-relevant experiences with our extensive brand partner network.

Learn more >

Attract & Retain More Customers With Our Reward Loyalty Programme

Start your customised Propello Cloud journey today

Explore the platform’s scalability, features and customisation options and get answers to your unique questions.

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